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Reolink Doorbell Battery

Smart 2K 4MP Battery Video Doorbell with 1:1 Head-to-Toe View

2K 4MP Resolution with Head-To-Toe View
1:1 Aspect Ratio with 180° Diagonal FOV
Smart Person, Vehicle, and Package Detection
Wire-Free with Rechargeable Battery and Hardwiring
Dual-Band WiFi for Stable Network Connection
Two-Way Audio with Pre-Recorded Quick Replies

Price range: RM629.00 through RM979.00

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Reolink Doorbell Battery

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General Product Information & Specifications

What is the video resolution and field of view of the Reolink Doorbell Battery?

A: The Reolink Video Doorbell Battery features a 2K 4MP Super HD resolution (2048 x 2048 pixels) at 15 frames per second with a 1:1 aspect ratio. It offers a wide Head-to-Toe field of view with 150° Horizontal, 150° Vertical, and 180° Diagonal coverage, allowing you to see visitors from head to toe as well as packages left on the doorstep.

What type of battery powers the doorbell, and how is it charged?

A: The doorbell is equipped with a built-in 7000mAh rechargeable lithium-ion battery. It can be conveniently recharged using the included USB-C cable connected to a standard DC 5V/2A power adapter (Adapter not included). Battery life varies depending on usage, motion event settings, and ambient temperature.

What items are included in the box?

A: The package includes:

Reolink Video Doorbell Battery
Mounting Plate
15-Degree Horizontal Wedge
Mounting Hole Template
USB-C Charging Cable
Extension Cable & Wire Nuts
Jumper Cable
Pack of Screws and Wall Anchors
Needle Key for detaching
Operational Instructions or Quick Start Guide

Is the Reolink Doorbell Battery suitable for outdoor installation?

A: Yes, the doorbell is IP65 certified weatherproof, making it resistant to rain, snow, and dust. It operates in outdoor temperatures ranging from -10°C to 55°C (14°F to 131°F).

What smart AI detection features are built into this doorbell?

A: The doorbell features smart AI algorithms capable of distinguishing between People, Vehicles, and Packages, as well as general motion. This helps reduce false alarms from passing animals or wind-blown trees and sends accurate, relevant alerts to your phone.

Installation & Mounting

What is the recommended mounting height for optimal performance?

A: For optimal motion detection and the best view of visitors and packages, it is recommended to install the doorbell approximately 1.2 meters (48 inches or 4 feet) above the ground.

What is the purpose of the 15° horizontal wedge, and when should I use it?

A: The included 15° horizontal wedge allows you to angle the camera toward the expected walkway or entrance path. You should use it if your doorbell is mounted on a side wall adjacent to your door or if you need to re-orient the field of view to capture approaching visitors effectively.

Can I install this doorbell using my existing mechanical or digital doorbell wires?

A: Yes. In addition to wire-free battery operation, the Reolink Doorbell Battery supports hardwired connection to an existing wired doorbell system. The existing transformer voltage must be between 8-24V AC or 24V DC.

Do I need to use wall anchors during installation?

A: Wall anchors are required if you are mounting the bracket on hard surfaces such as brick, concrete, stucco, or plaster. If you are mounting on a soft surface like a wooden wall or door frame, you can drive the mounting screws directly without anchors.

How do I detach the doorbell from the mounting plate once it is locked in place?

A: To detach the doorbell for recharging or maintenance, insert the provided needle key or a small paperclip into the release hole located at the top of the doorbell unit, press down lightly, and tilt the unit forward to release it from the mounting bracket.

Power & Battery Management

What power adapter should I use to charge the doorbell?

A: You should charge the doorbell using a standard DC 5V/2A USB power adapter. Avoid using fast chargers or higher-voltage power adapters to prevent damage to the internal battery.

How do I know when the doorbell battery is charging or fully charged?

A: Look at the Button Ring Light on the front of the doorbell during charging:

What are the temperature limits for charging and operating the battery?

A:

Can I connect a solar panel to charge the Reolink Doorbell Battery continuous power?

A: Yes, you can connect an official Reolink Solar Panel to the USB-C port to provide continuous trickle charging under direct sunlight. Third-party solar panels are not supported and may cause charging issues.

How do I turn the doorbell power on or off or perform a factory reset?

A:

Connectivity & Setup

What WiFi frequencies and wireless security standards does the doorbell support?

A: The doorbell supports dual-band WiFi (2.4GHz and 5GHz) following IEEE 802.11 a/b/g/n standards. It supports WPA and WPA2 wireless security protocols.

What should I do if the doorbell fails to connect to WiFi during setup?

A: Try the following troubleshooting steps:

Double-check that your WiFi password is typed correctly.
Bring the doorbell closer to your WiFi router during initial configuration.
Ensure your router's wireless encryption is set to WPA2-PSK or WPA-PSK.
Ensure your WiFi network name (SSID) is within 31 characters and the password is within 64 characters, using standard keyboard characters.

Can I access and manage the doorbell on a computer?

A: Yes. You can set up and view the doorbell using the free Reolink App on iOS and Android devices, as well as the Reolink Client software available for Windows PC and macOS.

Is a paid monthly subscription mandatory to use the doorbell?

A: No. Reolink does not require a subscription for core features. Live viewing, smart AI detection notifications, two-way audio, and local video recording to a microSD card or Home Hub are all available fee-free. Reolink Cloud subscription is optional for cloud backups and rich push notifications.

Does the Reolink Doorbell Battery integrate with smart home assistants?

A: Yes, the doorbell works with Google Assistant and Amazon Alexa. You can view the live video feed on compatible smart displays like the Amazon Echo Show or Google Nest Hub using voice commands.

Chime Compatibility & Audio

Can this doorbell battery ring my existing home doorbell chime?

A: Yes, if you connect the doorbell to your existing chime wiring (8-24V AC system), it can ring your house's existing mechanical or digital chime.

How does the Automatic Detection for existing wired chimes work?

A: After wiring the doorbell, open the Reolink App and navigate to Chime > Existing Chime Settings > Automatic Detection of Chime. Follow the on-screen steps. The app will detect the chime type, and you can test it by pressing the doorbell button. Advanced manual settings are available if it does not ring automatically.

What are the benefits of pairing the doorbell with a Reolink Home Hub?

A: The Reolink Home Hub provides several advantages:

Serves as an indoor chime with customizable ringtones.
Utilizes low-power standby mode optimized for battery devices.
Securely stores all doorbell event recordings locally in internal storage without subscription fees.
Connects multiple Reolink cameras and doorbells under one central network.

Can I use a standalone Reolink Chime with this doorbell battery?

A: Yes. You can purchase a standalone Reolink Chime (Sold separately), plug it into any wall outlet inside your home, and pair it to the doorbell wirelessly via the Reolink App.

Does the doorbell support two-way audio and automated quick replies?

A: Yes. The doorbell features two built-in microphones with noise reduction and echo suppression, plus a speaker for clear two-way communication. It also supports customizable Quick Replies, allowing you to play pre-recorded voice messages to visitors when you cannot answer in real-time.

Storage, Safety & Troubleshooting

What video storage options are available for event recordings?

A:

What steps should I take if the camera does not power on?

A:

Connect the camera to a DC 5V/2A charger via the USB-C cable for at least 30 minutes.
Check if the Button Ring Light turns orange (Charging) or green (Fully charged).
Press and hold the Power Button for 5 seconds to turn on the camera.
If the issue persists, contact Reolink Technical Support.

What safety rules must be followed when handling the built-in battery?

A:

Do not attempt to remove or disassemble the built-in battery yourself.
Charge only at ambient temperatures between 0°C and 45°C.
Keep away from heat sources like stoves, heaters, or direct fire to avoid explosion risks.
Do not submerge the charging port or keep it dry and closed with the rubber plug when not charging.
If the battery appears swollen, leaking, or damaged, cease operation immediately.

What is the maximum motion detection range of the Passive Infrared (PIR) sensor?

A: The built-in PIR sensor detects motion within a range of 0 to 7 meters (0 to 23 feet) with a wide sensing angle. Sensitivity can be adjusted in the Reolink App to prevent unwanted triggers.

What warranty and technical support are provided with the device?

A: When purchased from the official Reolink store or authorized resellers, the product comes with a 2-year limited warranty. Online technical support, user guides, and troubleshooting resources are accessible anytime via https://reolinkmalaysia.com.my/support.

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Reolink Doorbell Battery

Smart 2K 4MP Battery Video Doorbell with 1:1 Head-to-Toe View

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A: The package includes:

A: Yes, the doorbell is IP65 certified weatherproof, making it resistant to rain, snow, and dust. It operates in outdoor temperatures ranging from -10°C to 55°C (14°F to 131°F).

A: The doorbell features smart AI algorithms capable of distinguishing between People, Vehicles, and Packages, as well as general motion. This helps reduce false alarms from passing animals or wind-blown trees and sends accurate, relevant alerts to your phone.

A: For optimal motion detection and the best view of visitors and packages, it is recommended to install the doorbell approximately 1.2 meters (48 inches or 4 feet) above the ground.

A: The included 15° horizontal wedge allows you to angle the camera toward the expected walkway or entrance path. You should use it if your doorbell is mounted on a side wall adjacent to your door or if you need to re-orient the field of view to capture approaching visitors effectively.

A: Yes. In addition to wire-free battery operation, the Reolink Doorbell Battery supports hardwired connection to an existing wired doorbell system. The existing transformer voltage must be between 8-24V AC or 24V DC.

A: Wall anchors are required if you are mounting the bracket on hard surfaces such as brick, concrete, stucco, or plaster. If you are mounting on a soft surface like a wooden wall or door frame, you can drive the mounting screws directly without anchors.

A: To detach the doorbell for recharging or maintenance, insert the provided needle key or a small paperclip into the release hole located at the top of the doorbell unit, press down lightly, and tilt the unit forward to release it from the mounting bracket.

A: You should charge the doorbell using a standard DC 5V/2A USB power adapter. Avoid using fast chargers or higher-voltage power adapters to prevent damage to the internal battery.

A: Look at the Button Ring Light on the front of the doorbell during charging:

A:

A: Yes, you can connect an official Reolink Solar Panel to the USB-C port to provide continuous trickle charging under direct sunlight. Third-party solar panels are not supported and may cause charging issues.

A:

A: The doorbell supports dual-band WiFi (2.4GHz and 5GHz) following IEEE 802.11 a/b/g/n standards. It supports WPA and WPA2 wireless security protocols.

A: Try the following troubleshooting steps:

A: Yes. You can set up and view the doorbell using the free Reolink App on iOS and Android devices, as well as the Reolink Client software available for Windows PC and macOS.

A: No. Reolink does not require a subscription for core features. Live viewing, smart AI detection notifications, two-way audio, and local video recording to a microSD card or Home Hub are all available fee-free. Reolink Cloud subscription is optional for cloud backups and rich push notifications.

A: Yes, the doorbell works with Google Assistant and Amazon Alexa. You can view the live video feed on compatible smart displays like the Amazon Echo Show or Google Nest Hub using voice commands.

A: Yes, if you connect the doorbell to your existing chime wiring (8-24V AC system), it can ring your house's existing mechanical or digital chime.

A: The Reolink Home Hub provides several advantages:

A: Yes. You can purchase a standalone Reolink Chime (Sold separately), plug it into any wall outlet inside your home, and pair it to the doorbell wirelessly via the Reolink App.

A: Yes. The doorbell features two built-in microphones with noise reduction and echo suppression, plus a speaker for clear two-way communication. It also supports customizable Quick Replies, allowing you to play pre-recorded voice messages to visitors when you cannot answer in real-time.

A:

A:

A:

A: The built-in PIR sensor detects motion within a range of 0 to 7 meters (0 to 23 feet) with a wide sensing angle. Sensitivity can be adjusted in the Reolink App to prevent unwanted triggers.

A: When purchased from the official Reolink store or authorized resellers, the product comes with a 2-year limited warranty. Online technical support, user guides, and troubleshooting resources are accessible anytime via https://reolinkmalaysia.com.my/support.

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