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Reolink Doorbell PoE

2K+ 5MP Wired PoE Doorbell Camera with Person Detection

2K+ 5MP Super HD Resolution for Clarity
180° Diagonal FOV for Wide Coverage
Power Over Ethernet for Stable Connection
Smart Person and Package Detection Alerts
Two-Way Audio with Quick Voice Replies
Plug-In Wireless Indoor Chime Included

Price range: RM529.00 through RM879.00

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Reolink Doorbell PoE

Doorbell PoE Video

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Disclaimer: The videos are intended for reference purposes only and are not guaranteed to be 100% accurate. Please refer to the actual product or contact us for verification.

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General Product Information & Specifications

What is the video resolution and field of view of the Reolink Doorbell PoE?

A: The Reolink Video Doorbell PoE features 2K+ 5MP Super HD resolution (2560 x 1920 pixels) at 20 frames per second with a 4:3 aspect ratio. It provides a wide diagonal field of view of 180 degrees, capturing visitors clearly from top to bottom along with packages left on the doorstep.

What is the difference between the Black and White versions of the Reolink Doorbell PoE?

A: The primary difference lies in the lens orientation and field of view coverage:

What items are included in the product box?

A: The package includes:

Reolink Video Doorbell PoE
Wireless Indoor Chime
Mounting Plate
Corner Wedge Angle Bracket
Mounting Hole Template
1m Ethernet Cable
Extension Cable & Wire Nuts
Jumper Cable for mechanical chime bypass
Pack of Screws and Wall Anchors
Reset Needle or Release Pin
Quick Start Guide or Operational Instructions

Is the Reolink Doorbell PoE weatherproof for outdoor use?

A: Yes, the device is IP65 certified weatherproof, offering protection against rain, snow, and dust. It is built to withstand operating temperatures ranging from -10°C to 55°C (14°F to 131°F).

What smart detection and pre-recording features does this doorbell offer?

A: The doorbell features built-in AI algorithms to detect Person and general Motion events accurately. It also includes a Pre-Motion Recording feature that automatically saves a 6-second video clip prior to an event trigger, giving you complete context on approaching visitors.

Power Supply & Wiring Options

How is the Reolink Doorbell PoE powered?

A: The doorbell offers dual power input options:

How do I power the doorbell using Power over Ethernet (PoE)?

A: Connect an Ethernet cable from the doorbell's RJ45 port directly to a PoE Switch, a PoE Injector, or a Reolink PoE NVR recorder. This single cable delivers both power and network data simultaneously.

Can I power the doorbell PoE using my existing doorbell wiring?

A: Yes. If you prefer to use existing 12-24V AC or 24V DC wires, connect them to the wiring terminal screws on the back panel of the doorbell. Note that you must still connect the doorbell to your router via Ethernet or WiFi (If using a hybrid setup) for network access.

Will the Reolink Doorbell PoE trigger my existing mechanical house chime?

A: No. When using existing doorbell wiring, you must use the provided Jumper Cable to bypass your existing mechanical chime box. Bypassing ensures a continuous, stable power supply to the video doorbell and prevents the mechanical chime from buzzing or vibrating.

What are the Jumper Cable and Extension Cable used for?

A:

Installation & Physical Mounting

What is the recommended installation height?

A: It is recommended to install the video doorbell approximately 1.2 meters (48 inches / 4 feet) above the ground. This height provides the ideal camera angle for head-to-toe visitor coverage and motion detection.

What is the function of the included Corner Wedge angle bracket?

A: The corner wedge allows you to tilt the camera horizontally toward your entrance path. It is especially useful if the doorbell is mounted on a side wall perpendicular to the door frame, ensuring optimal viewing angles.

Do I need to drill holes and use wall anchors during installation?

A: Wall anchors are necessary when mounting on hard masonry surfaces like brick, concrete, stucco, or stone. For soft wooden walls or wooden door frames, you can drive the long mounting screws directly without anchors.

How do I remove or detach the doorbell from the mounting plate once installed?

A: To detach the device, insert the provided reset needle or a thin paperclip into the release pinhole located at the bottom edge of the doorbell, push lightly to release the latch, and pull the unit away from the plate.

What are the physical dimensions and weight of the Doorbell PoE?

A: The doorbell unit measures 133mm in height, 48mm in width, and 23mm in depth (5.2 x 1.8 x 0.9 inches). It weighs only 96 grams, offering a sleek, low-profile design.

Network, Protocols & System Integration

How does the Doorbell PoE connect to my home network?

A: The doorbell connects via its built-in 10M/100Mbps RJ45 Ethernet port. Plugging it into your local network router or PoE switch provides a high-speed, ultra-stable wired data connection.

Is this doorbell compatible with Reolink NVR systems?

A: Yes. The Reolink Doorbell PoE fully integrates with Reolink NVRs (PoE and WiFi models). It supports 24/7 continuous local recording, motion-triggered recording, and scheduled recording directly to NVR hard drives. Ensure your NVR firmware is updated to the latest version.

Which network protocols and third-party software are supported?

A: The doorbell supports standard network protocols including HTTPS, RTSP, RTMP, ONVIF, P2P, IPv4, UPNP, SMTP, NTP, DHCP, and FTP. This allows seamless integration with third-party software like Home Assistant, Synology Surveillance Station, Blue Iris, and Scrypted.

How do I access and manage the video feed?

A: You can view live video, change settings, and play back recordings using:

Does the Reolink Doorbell PoE require WiFi?

A: No. The PoE doorbell uses a hardwired Ethernet cable for all communication, making it immune to WiFi signal drops, interference, or wireless dead zones.

Indoor Chime & Audio Features

Is an indoor chime included in the package?

A: Yes, every Reolink Doorbell PoE comes with a dedicated Reolink Wireless Chime included in the box at no extra charge.

How does the included wireless chime work, and how is it powered?

A: The included chime plugs directly into any standard AC wall outlet inside your home. It communicates wirelessly with the doorbell over an 868MHz frequency band, ringing instantly whenever a visitor presses the main doorbell button.

Can I pair multiple chimes or adjust chime sounds?

A: Yes. You can pair multiple Reolink Chimes throughout your home to hear notifications in different rooms. Through the Reolink App, you can choose from various ringtone melodies and adjust the chime volume level.

What are the two-way audio capabilities of the doorbell?

A: The doorbell is equipped with two built-in microphones and a loud speaker. It features active noise reduction and echo suppression, allowing clear, real-time two-way voice conversations with visitors at your door.

How do Quick Replies work on this doorbell?

A: Quick Replies allow you to set pre-recorded voice messages (E.g., "Please leave the package outside"). When someone rings the doorbell or when you are busy, you can trigger these voice replies with a single tap in the Reolink App.

Storage, Safety & Troubleshooting

What video storage options are available?

A: Video recordings can be stored locally and securely through:

microSD Card: Onboard slot supporting cards up to 256GB.
Reolink NVR: Continuous 24/7 or motion recording on NVR hard drives.
FTP Server: Automatic upload of video clips to a local or remote FTP server.
Reolink Cloud: Optional encrypted cloud storage (Available in supported regions).

Is a monthly subscription required to use the doorbell?

A: No. All core functionality including live viewing, smart AI person detection, push notifications, two-way audio, quick replies, and local storage to microSD cards or NVRs, works fee-free out of the box without any subscription.

What should I do if the doorbell fails to turn on or show a status LED?

A:

Check that your PoE switch or injector port is actively supplying power (IEEE 802.3af compliant).
Test with a different Cat5e or Cat6 Ethernet cable.
If using 12-24V AC/DC hardwiring, verify with a multimeter that terminal voltage falls within 12-24V AC or 24V DC.
Ensure the mechanical chime has been bypassed with the jumper cable.

How do I perform a hard factory reset on the doorbell PoE?

A: While the doorbell is powered on, press and hold the Reset Button (Located on the back panel under the rubber cover) for approximately 5 seconds using the reset needle until you hear a voice prompt confirming the reset.

What warranty and technical support are included?

A: The product comes with a 2-year limited warranty when purchased from the official Reolink store or authorized resellers. Free technical support, firmware updates, and troubleshooting articles are available at https://reolinkmalaysia.com.my/support.

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Reolink Doorbell PoE

2K+ 5MP Wired PoE Doorbell Camera with Person Detection

Others Video

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A: The Reolink Video Doorbell PoE features 2K+ 5MP Super HD resolution (2560 x 1920 pixels) at 20 frames per second with a 4:3 aspect ratio. It provides a wide diagonal field of view of 180 degrees, capturing visitors clearly from top to bottom along with packages left on the doorstep.

A: The primary difference lies in the lens orientation and field of view coverage:

A: The package includes:

A: Yes, the device is IP65 certified weatherproof, offering protection against rain, snow, and dust. It is built to withstand operating temperatures ranging from -10°C to 55°C (14°F to 131°F).

A: The doorbell features built-in AI algorithms to detect Person and general Motion events accurately. It also includes a Pre-Motion Recording feature that automatically saves a 6-second video clip prior to an event trigger, giving you complete context on approaching visitors.

A: The doorbell offers dual power input options:

A: Connect an Ethernet cable from the doorbell's RJ45 port directly to a PoE Switch, a PoE Injector, or a Reolink PoE NVR recorder. This single cable delivers both power and network data simultaneously.

A: Yes. If you prefer to use existing 12-24V AC or 24V DC wires, connect them to the wiring terminal screws on the back panel of the doorbell. Note that you must still connect the doorbell to your router via Ethernet or WiFi (If using a hybrid setup) for network access.

A: No. When using existing doorbell wiring, you must use the provided Jumper Cable to bypass your existing mechanical chime box. Bypassing ensures a continuous, stable power supply to the video doorbell and prevents the mechanical chime from buzzing or vibrating.

A:

A: It is recommended to install the video doorbell approximately 1.2 meters (48 inches / 4 feet) above the ground. This height provides the ideal camera angle for head-to-toe visitor coverage and motion detection.

A: The corner wedge allows you to tilt the camera horizontally toward your entrance path. It is especially useful if the doorbell is mounted on a side wall perpendicular to the door frame, ensuring optimal viewing angles.

A: Wall anchors are necessary when mounting on hard masonry surfaces like brick, concrete, stucco, or stone. For soft wooden walls or wooden door frames, you can drive the long mounting screws directly without anchors.

A: To detach the device, insert the provided reset needle or a thin paperclip into the release pinhole located at the bottom edge of the doorbell, push lightly to release the latch, and pull the unit away from the plate.

A: The doorbell unit measures 133mm in height, 48mm in width, and 23mm in depth (5.2 x 1.8 x 0.9 inches). It weighs only 96 grams, offering a sleek, low-profile design.

A: The doorbell connects via its built-in 10M/100Mbps RJ45 Ethernet port. Plugging it into your local network router or PoE switch provides a high-speed, ultra-stable wired data connection.

A: Yes. The Reolink Doorbell PoE fully integrates with Reolink NVRs (PoE and WiFi models). It supports 24/7 continuous local recording, motion-triggered recording, and scheduled recording directly to NVR hard drives. Ensure your NVR firmware is updated to the latest version.

A: The doorbell supports standard network protocols including HTTPS, RTSP, RTMP, ONVIF, P2P, IPv4, UPNP, SMTP, NTP, DHCP, and FTP. This allows seamless integration with third-party software like Home Assistant, Synology Surveillance Station, Blue Iris, and Scrypted.

A: You can view live video, change settings, and play back recordings using:

A: No. The PoE doorbell uses a hardwired Ethernet cable for all communication, making it immune to WiFi signal drops, interference, or wireless dead zones.

A: Yes, every Reolink Doorbell PoE comes with a dedicated Reolink Wireless Chime included in the box at no extra charge.

A: The included chime plugs directly into any standard AC wall outlet inside your home. It communicates wirelessly with the doorbell over an 868MHz frequency band, ringing instantly whenever a visitor presses the main doorbell button.

A: Yes. You can pair multiple Reolink Chimes throughout your home to hear notifications in different rooms. Through the Reolink App, you can choose from various ringtone melodies and adjust the chime volume level.

A: The doorbell is equipped with two built-in microphones and a loud speaker. It features active noise reduction and echo suppression, allowing clear, real-time two-way voice conversations with visitors at your door.

A: Quick Replies allow you to set pre-recorded voice messages (E.g., "Please leave the package outside"). When someone rings the doorbell or when you are busy, you can trigger these voice replies with a single tap in the Reolink App.

A: Video recordings can be stored locally and securely through:

A: No. All core functionality including live viewing, smart AI person detection, push notifications, two-way audio, quick replies, and local storage to microSD cards or NVRs, works fee-free out of the box without any subscription.

A:

A: While the doorbell is powered on, press and hold the Reset Button (Located on the back panel under the rubber cover) for approximately 5 seconds using the reset needle until you hear a voice prompt confirming the reset.

A: The product comes with a 2-year limited warranty when purchased from the official Reolink store or authorized resellers. Free technical support, firmware updates, and troubleshooting articles are available at https://reolinkmalaysia.com.my/support.

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