Smart 3MP Wi-Fi Pan/Tilt Indoor Camera with Crying Detection
3MP Super HD Resolution for Clarity
355° Pan and 50° Tilt Coverage
Smart Person, Pet, and Crying Detection
Auto-Tracking Follows Moving Targets
Two-Way Audio for Real-Time Communication
Privacy Mode for Instant Surveillance Off
RM139.00–RM889.00Price range: RM139.00 through RM889.00
Reolink E321
E321 Video
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Disclaimer: The videos are intended for reference purposes only and are not guaranteed to be 100% accurate. Please refer to the actual product or contact us for verification.
A: The Reolink E321 is a compact, smart 3MP Super HD indoor WiFi security camera. It features motorized pan-and-tilt capabilities, smart AI detections (Person, pet, crying detection), Bluetooth-assisted quick setup, two-way audio, and infrared night vision for comprehensive home monitoring.
What are the main key features of the Reolink E321?
A: Key features include:
3MP Super HD Resolution (2304 x 1296 pixels at up to 20fps)
355-Degree Pan & 50-Degree Tilt with Auto Tracking
Smart AI Detections (Motion, Person, Pet, and Crying Detection)
2.4 GHz WiFi (IEEE 802.11ax/b/g/n with WPA3 security)
Bluetooth Support for easy initial setup pairing
Two-Way Audio with integrated microphone and speaker
Local MicroSD Storage supporting cards up to 512GB
What items are included in the box when purchasing the Reolink E321?
A: The standard package includes:
Reolink E321 Camera
Power Adapter (5V DC)
Type-C USB Power Cable
Mounting Plate
Mounting Hole Template
Pack of Screws and Plastic Anchors
Reset Needle / Pin
24/7 Surveillance Warning Sign
Operational Instructions Guide
Is the Reolink E321 weatherproof or suitable for outdoor installation?
A: No, the Reolink E321 is strictly an indoor camera. It does not have an IP weather resistance rating and should only be operated indoors within temperature ranges of -10°C to +55°C (14°F to 131°F) and humidity levels of 20% to 85%.
What warranty coverage and smart home integrations does the Reolink E321 support?
A: The Reolink E321 comes with a 2-year limited warranty backed by official Reolink support. It is fully compatible with Amazon Alexa and Google Assistant, enabling live video streaming on smart display devices using voice commands.
Video, Optics, Audio & Night Vision
What video resolution and frame rate does the Reolink E321 support?
A: The camera records in 3MP Super HD resolution (2304 x 1296 pixels). The main stream operates at frame rates from 2 fps up to 20 fps (default 20 fps), while the sub-stream operates at 4 fps to 20 fps (default 10 fps).
What lens specifications and optical field of view does the camera have?
A: The Reolink E321 is built with a 1/3-inch CMOS image sensor and a fixed 4.0mm focal length lens with an F2.0 aperture. It delivers a 77-degree horizontal field of view and a 41-degree vertical field of view.
What night vision capabilities are built into the Reolink E321?
A: The camera features built-in 850nm infrared LEDs with an auto-switching IR-cut filter, providing clear black-and-white night vision in complete darkness up to 12 meters (40 feet).
Does the Reolink E321 support two-way audio communication?
A: Yes, the device includes an integrated microphone and built-in speaker, enabling full two-way real-time voice communication via the Reolink App or Client software.
What are the default video bitrate settings for the Reolink E321?
A:
Main Stream Bitrate: Adjustable from 2048 Kbps to 4096 Kbps (Default: 2560 Kbps).
Sub Stream Bitrate: Adjustable from 64 Kbps to 512 Kbps (Default: 256 Kbps).
Pan, Tilt, Auto Tracking & Smart AI Detections
What are the Pan and Tilt rotation angles of the Reolink E321?
A: The camera head can rotate horizontally up to 355 degrees (Pan) and tilt vertically up to 50 degrees (Tilt) for broad interior coverage.
Does the Reolink E321 support Auto Tracking?
A: Yes, the Reolink E321 features Auto Tracking along its horizontal pan axis to automatically follow moving subjects across the room when motion is detected.
What smart AI detection alerts can the camera trigger?
A: Onboard AI algorithms enable real-time identification for:
Person Detection
Pet Detection
Crying Detection (Sound detection for baby crying or loud audio triggers)
General Motion Detection
What is Privacy Mode and how does it function on the Reolink E321?
A: Privacy Mode allows users to temporarily turn off live viewing, audio capture, and recording on demand or according to a set schedule via the Reolink App to protect household privacy.
Does the Reolink E321 support Time Lapse recording?
A: Yes, the camera supports a Time Lapse feature accessible in the Reolink App, allowing long events to be compressed into short video clips.
WiFi, Bluetooth & System Features
What WiFi standards and operating frequencies does the camera support?
A: The Reolink E321 operates on the 2.4 GHz wireless frequency band under IEEE 802.11ax/b/g/n standards with modern WPA3, WPA2, and WPA security protocols.
Why does the Reolink E321 include built-in Bluetooth support?
A: Built-in Bluetooth is utilized during the initial setup process to allow the Reolink App on your smartphone to instantly discover and pair with the camera without requiring complex network entry.
Can I view the camera feed using a web browser?
A: No, web browser viewing is unsupported on the Reolink E321. Live view and settings management are accessed exclusively via the official Reolink App (iOS, Android) or Reolink Client (Windows, Mac OS).
Which network protocols and operating systems are supported?
A:
Supported Operating Systems: Windows PC, Mac OS, iOS, and Android.
How is the Reolink E321 powered? Is it battery-operated or PoE?
A: The Reolink E321 is a plug-in DC camera powered via a USB-C power port using an included 5V power adapter. It is not battery-operated and does not support Power over Ethernet (PoE).
What local storage options are supported on the device?
A: The camera contains a built-in MicroSD card slot beneath the lens sphere that supports microSD cards with storage capacities up to 512GB.
What video recording modes are available?
A:
Motion-Triggered Recording (Default mode)
Scheduled Recording (Customized hours or days)
24/7 Continuous Recording (Saves continuously to microSD card, Reolink NVR, or FTP server)
What are the physical dimensions and weight of the Reolink E321?
A:
Dimensions: 73 mm (diameter) by 114 mm (height).
Weight: Approximately 167 grams.
Where are the physical hardware components located on the camera body?
A:
Front Sphere Assembly: Daylight Sensor, Lens, Built-in Microphone/Status LED, MicroSD Card Slot, and Reset Button (Revealed by tilting the lens upward).
Rear Base Assembly: Speaker and USB-C Power Port.
Setup, Installation & Troubleshooting
How do you set up the Reolink E321 using the Reolink App?
A:
Ensure Bluetooth is enabled on your smartphone and connect the camera to power using the USB-C adapter.
Open the Reolink App and tap the "+" icon in the top right corner.
Scan the QR code on the camera body or tap "Input UID/IP" to manually type the 16-character UID.
Follow the on-screen Bluetooth and WiFi configuration prompts to select your 2.4GHz network and enter the password.
Set an admin password, name the camera, and complete setup.
How do you mount the Reolink E321 on a wall or ceiling?
A:
Drill two holes using the provided mounting hole template and insert plastic wall anchors.
Secure the mounting plate in place by tightening the screws into the anchors.
Align the camera base with the bracket, push upward, and turn the camera unit clockwise until locked. (Turn counterclockwise to detach).
How do you flip the video image if the camera is installed upside down?
A: If mounted overhead or inverted on a ceiling, open the Reolink App or Client, navigate to Device Settings > Display, and click Rotation (or Flip Vertical) to orient the live feed correctly.
What do the Status LED light indicators on the camera signify?
A:
Solid Blue: Camera is starting up or has successfully connected to the WiFi network.
Blinking Blue: WiFi is not configured or the WiFi connection failed.
What troubleshooting steps should I take if initial setup or QR code scanning fails?
A:
Remove any protective plastic film from the camera lens and wipe the lens with a soft, clean cloth.
Ensure your smartphone's Bluetooth is turned on and your phone is connected to a 2.4GHz WiFi network.
Adjust the distance between your phone screen displaying the QR code and the camera lens to about 30 cm (12 inches) in a bright environment.
If issues persist, insert the reset needle into the reset hole for several seconds to perform a factory default reset.
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