Smart 4K Wi-Fi 6 IK10 Camera with 5x Optical Zoom & Color Night Vision
4K 8MP Ultra HD Resolution for Clarity
5× Optical Zoom for Detailed Close-Ups
Dual-Band WiFi 6 for Stable Connection
IK10 Vandal-Proof and IP67 Weatherproof Housing
Color Night Vision with Built-In Spotlights
Smart Person, Vehicle, and Animal Detection
RM749.00–RM1,499.00Price range: RM749.00 through RM1,499.00
Reolink W437
W437 Video
4 Videos
Others Video
Disclaimer: The videos are intended for reference purposes only and are not guaranteed to be 100% accurate. Please refer to the actual product or contact us for verification.
What video resolution and frame rate does the Reolink W437 deliver?
A: The Reolink W437 delivers 4K Ultra HD video at 3840x2160 resolution (8 Megapixels) at up to 20 frames per second (fps). It features an advanced 1/2.8-inch CMOS image sensor to produce crisp visual clarity. The mainstream frame rate can be configured between 2 fps and 20 fps (default is 15 fps), while the substream runs between 4 fps and 15 fps (default is 10 fps).
What type of optical zoom lens does the camera feature?
A: The camera is equipped with a motorized 5× optical zoom varifocal lens with a focal length of f = 2.7 mm to 13.5 mm and a fast maximum aperture of F1.6. It allows you to zoom in on distant objects (such as license plates, faces, or entry gates) with optical clarity without degrading 4K image quality, or zoom out to oversee a wide coverage area.
What is the Field of View (FOV) across the 5× optical zoom range?
A: Because of the motorized 5× optical varifocal lens, the field of view adjusts smoothly across the zoom range:
Horizontal FOV: 100 degrees (wide angle) to 31 degrees (telephoto)
Vertical FOV: 55 degrees (wide angle) to 17 degrees (telephoto)
Diagonal FOV: 123 degrees (wide angle) to 39 degrees (telephoto)
Which video compression codecs and bitrates does the W437 use?
A: The camera utilizes high-efficiency H.265 (HEVC) video compression to optimize bandwidth efficiency and minimize local storage consumption while preserving sharp 4K image detail. The mainstream bitrate is adjustable from 1024 Kbps to 5120 Kbps (default is 4096 Kbps), while the substream bitrate ranges from 64 Kbps to 512 Kbps (default is 256 Kbps).
Does the Reolink W437 support motorized pan and tilt (PTZ)?
A: No. The W437 features motorized 5× optical zoom and fast autofocus, but mechanical panning and tilting are not motorized. Viewing angles are adjusted manually during installation by positioning the internal camera eyeball module (tilting up to 45 degrees vertically and rotating horizontally), while digital zoom can also be used via the Reolink App or Client software.
Night Vision, Audio & Active Deterrence
How far does the infrared (IR) night vision reach on the W437?
A: The camera provides clear black-and-white infrared night vision up to 30 meters (100 feet) in absolute darkness. It utilizes 4 high-power 850nm IR LEDs (2.8W total power) paired with an automatic IR-cut filter that transitions smoothly between day and night modes based on ambient light levels.
What are the specifications of the built-in spotlights and color night vision?
A: The W437 is equipped with 2 integrated high-output spotlights consuming 3.2W of power and producing a daylight color temperature of 6000K. When the spotlights activate in low-light conditions, they illuminate the immediate surroundings to capture full-color night surveillance video.
What lighting modes are available for the built-in spotlights?
A: Through the Reolink App or Client software, you can configure three spotlight lighting modes:
Alarm-Triggered (Auto): Spotlights remain off during standby (utilizing covert IR night vision) and illuminate or flash automatically only when an AI-classified target is detected.
Always On: Spotlights automatically turn on at dusk and stay illuminated throughout the night.
Manually Off: Disables the spotlights completely, keeping the camera strictly in black-and-white infrared mode.
Does the Reolink W437 support two-way audio communication?
A: Yes. The camera features an integrated noise-reducing microphone and a built-in high-output speaker. This enables real-time interactive two-way voice conversations with visitors, delivery couriers, or potential trespassers directly through the Reolink App or Client software.
Can the spotlights and siren activate automatically upon detection?
A: Yes. You can configure the built-in spotlights and the internal audio siren alarm (or custom recorded voice warnings) to trigger automatically upon detecting a person, vehicle, or animal, creating an active deterrence barrier to warn off intruders before an incident occurs.
What WiFi standards and frequency bands does the W437 support?
A: The W437 supports next-generation dual-band WiFi 6 technology conforming to IEEE 802.11 a/b/g/n/ac/ax across both 2.4 GHz and 5 GHz frequency bands:
5 GHz Band: Delivers higher data throughput, lower wireless latency, and minimal RF interference, ideal for fluid 4K live streaming.
2.4 GHz Band: Provides longer transmission range and better signal penetration through exterior walls and obstacles.
What wireless security encryption standards are supported?
A: The camera supports modern wireless security protocols including standard WPA-PSK and WPA2-PSK encryption, as well as WPA3 wireless encryption standards, ensuring your surveillance video feeds are safeguarded against unauthorized network interception.
Does the camera have an RJ45 Ethernet port for wired connectivity?
A: Yes. In addition to dual-band WiFi 6, the camera includes an RJ45 10M/100Mbps Ethernet port on its tail cable. It comes supplied with an outdoor waterproof connector lid to protect the cable connection against rain, snow, and moisture penetration.
How do you perform the initial setup using the Reolink App?
A:
Connect the camera to your router's LAN port using the included Ethernet cable and power it on using the included DC 12V power adapter.
Open the Reolink App on your smartphone, tap the "+" icon in the top right corner, and scan the QR code located on the camera label (or select "Input UID/IP" to manually type the 16-character UID).
Create a secure administrator login password and assign a name to your camera.
Select your WiFi network (SSID), enter your WiFi password, and tap Save to store the wireless configuration.
Once verified, unplug the Ethernet cable; the camera will automatically reconnect and stream over WiFi.
How many simultaneous live streams and user accounts are supported?
A: The W437 supports up to 20 user accounts (1 administrator account and 19 general user accounts) and up to 12 simultaneous live video streams (2 mainstreams and 10 substreams).
Smart AI Detection, Recording Modes & Alerts
What smart AI detection capabilities are built into the W437?
A: Powered by on-device edge AI algorithms, the W437 detects and distinguishes between:
Person Detection
Vehicle Detection
Animal / Pet Detection
General Motion Detection Processing silhouette analysis directly on the camera hardware eliminates false alerts caused by swaying tree branches, blowing leaves, raindrops, or passing shadows.
What recording modes can be configured on the camera?
A: Because the W437 connects to constant DC mains electricity, it supports three versatile recording modes:
Motion / AI-Triggered Event Recording (default): Records video clips only when motion or classified AI events occur.
24/7 Continuous Recording: Uninterrupted round-the-clock recording across day and night.
Scheduled / Timer Recording: Records only during specific hours or days of the week designated by the user.
Does the Reolink W437 support Time-Lapse video creation?
A: Yes. The W437 includes built-in Time-Lapse video capability, allowing you to compress long-term events—such as construction milestones, garden growth, sunrises, or weather changes—into short, dynamic video clips via the Reolink App or Client software.
Can custom Motion Detection Zones and Privacy Masks be configured?
A: Yes. Through the Reolink App or Client, you can draw customized Motion Detection Zones to exclude busy sidewalks or streets from triggering false alerts, and configure Privacy Masks to black out sensitive private views from live preview and recordings.
What alert notifications occur when motion or an AI event is triggered?
A: When an alarm rule is triggered, the camera can execute multiple alert actions:
Instant mobile push notifications with quick preview links
Local audio siren alarm broadcast via the camera speaker
Automatic video clip or photo uploads to a designated FTP or NAS server
DC Power, Storage Options & Ecosystem Integration
How is the Reolink W437 powered, and does it support Power over Ethernet (PoE)?
A: The Reolink W437 is powered via an external DC 12.0V / 1A power adapter (total power consumption is under 12W). It is a dedicated WiFi camera and does NOT support Power over Ethernet (PoE). It must be powered using the included DC 12V adapter, although its RJ45 Ethernet port can be used for wired network data transmission.
What is the maximum local MicroSD card capacity supported, and where is the slot located?
A: The camera supports onboard local storage via a MicroSD card slot accommodating cards up to 512GB (FAT32 or exFAT format, Class 10 or higher recommended). The MicroSD card slot and hardware reset button are located inside the dome housing beside the camera eyeball module to protect against weather exposure and unauthorized tampering.
Can the W437 record to Reolink NVRs, Home Hub, or FTP/NAS servers?
A: Yes. The camera integrates across multiple centralized storage platforms:
Reolink NVRs: Connects to RLN8, RLN16, RLN36, or NVS12W (WiFi 6 NVR) over the local network for centralized 24/7 recording.
Reolink Home Hub: Wirelessly archives encrypted video across local storage drives without monthly cloud subscription fees.
Remote FTP / NAS Server: Automatically uploads continuous video feeds or motion-triggered clips via standard FTP/FTPS protocols.
Can the W437 integrate with third-party software and smart platforms?
A: Yes. Thanks to native ONVIF and RTSP streaming support, the camera integrates smoothly with third-party VMS platforms and home automation systems such as Home Assistant, Blue Iris, Synology Surveillance Station, and QNAP. It also natively supports Google Assistant for casting live video feeds to compatible smart displays.
Can the camera operate standalone without an NVR or Internet connection?
A: Yes. The W437 can function completely standalone when powered by its DC 12V power adapter, recording motion events or continuous video directly to an installed MicroSD card. An Internet connection is only required for remote mobile access, push notifications, and initial cloud registration.
What is the IK10 vandal-proof rating and why is it important?
A: The W437 features an IK10-rated impact-resistant dome cover and a rugged metal housing. IK10 is the highest standard international rating for mechanical vandal resistance, allowing the dome to withstand up to 20 joules of direct impact (equivalent to a 5 kg mass dropped from 40 cm), protecting the lens against intentional tampering, thrown objects, and blunt force strikes in public or commercial locations.
What is the weatherproof rating and working temperature range?
A:
Weatherproof Rating: Certified IP67 dust-tight and waterproof, engineered to withstand heavy rainstorms, snow, and harsh outdoor environments.
Operating Temperature: -10 degrees Celsius to +55 degrees Celsius (14 degrees Fahrenheit to 131 degrees Fahrenheit).
Operating Humidity: 10% to 90% non-condensing.
What are the physical dimensions, weight, and housing construction of the W437?
A:
Dimensions: Diameter 133 mm x Height 100.25 mm (Dome form factor)
Housing: Sturdy industrial metal aluminum base housing with a high-durability polycarbonate dome shield
Antennas: Dual external omnidirectional WiFi antennas designed for long-range wireless reception
How do you mount and align the camera on a ceiling?
A:
Place the mounting template on the ceiling, drill pilot holes, and insert drywall anchors if needed.
Use the included hex key to remove the dome cover from the camera base. Keep the protective film on the dome cover until installation is complete.
Screw the camera base securely to the ceiling using the supplied mounting screws.
Manually adjust the internal camera module: tilt vertically up to 45 degrees toward your target monitoring area.
Align the arrows and the notch: ensure the notch on the camera module aligns with the arrow markers on the camera base and camera top.
Reattach the dome cover, tighten the hex screws securely to preserve the airtight IP67 watertight seal, and peel off the outer protective film.
Where is the hardware reset button located, and what items are included in the retail package?
A: Reset Button:
Located inside the camera beside the MicroSD card slot under the dome cover (press and hold with a pin or reset needle for approximately 10 seconds while powered on to restore factory default settings).
A: Package Contents:
Reolink W437 (RLC-843WA) Camera
DC 12V / 1A Power Adapter
4.5-Meter Power Extension Cable
1-Meter Ethernet Network Cable
Mounting Hole Template
Pack of Screws
Drywall Anchors
Hex Key
Waterproof RJ45 Cable Connector Lid
24-Hour Video Surveillance Warning Sticker
Quick Start Guide
Operational Instructions
A: Warranty:
Backed by Reolink's official 2-year limited hardware warranty and lifetime technical support via https://reolinkmalaysia.com.my/contact.
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