Smart 4K Wi-Fi 6 PTZ Camera with 5x Optical Zoom & Auto-Tracking
4K 8MP Ultra HD Resolution for Clarity
5× Optical Zoom for Detailed Close-Ups
360° Pan and 90° Tilt Auto-Tracking
Dual-Band WiFi 6 for Stable Connection
Color Night Vision with Built-In Spotlights
Smart Person, Vehicle, and Animal Detection
RM1,899.00–RM2,649.00Price range: RM1,899.00 through RM2,649.00
Reolink RLC-823S1W
RLC-823S1W Video
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Disclaimer: The videos are intended for reference purposes only and are not guaranteed to be 100% accurate. Please refer to the actual product or contact us for verification.
Hardware, Lens, 5X Zoom & Night Vision Specifications
What is the video resolution, image sensor, and frame rate of the Reolink RLC-823S1W?
A: The Reolink RLC-823S1W (Hardware model designation W840) is equipped with a 1/2.8-inch CMOS image sensor that captures 4K 8-Megapixel Ultra HD video resolution (3840 x 2160 pixels at 20 frames per second). This delivers four times the clarity of standard 1080p Full HD cameras, providing ultra-clear surveillance footage for wide outdoor areas.
How does the 5X optical zoom and field of view work on the RLC-823S1W?
A: The camera is equipped with a motorized 5X optical zoom varifocal lens module with a focal length of f=2.7mm to 13.5mm and a maximum aperture of F1.6. It allows you to zoom in on distant objects with sharp optical precision or zoom out for wider scene coverage:
Horizontal Field of View: 100 degrees (Wide-angle) to 31 degrees (Telephoto)
Vertical Field of View: 55 degrees (Wide-angle) to 17 degrees (Telephoto)
What night vision modes and illumination hardware are built into the camera?
A: The RLC-823S1W provides dual nighttime surveillance capabilities:
Infrared Night Vision: Powered by 7 high-performance IR LEDs (850nm, 5.5W maximum power) with an auto-switching IR-cut filter, delivering clear black-and-white video in complete darkness up to 60 meters (190 to 196 feet).
Color Night Vision: Powered by 2 built-in spotlights (4W total power, 4000K color temperature) that illuminate the surrounding area to capture vivid full-color video at night.
What durability and weather resistance ratings apply to the RLC-823S1W?
A: The camera features an IP66 weatherproof rating and is built with a rugged, heavy-duty aluminum metal casing. It offers complete protection against dust ingress, heavy rain, and snow across operating temperatures from -10 degrees Celsius to 50 degrees Celsius (14 degrees Fahrenheit to 126 degrees Fahrenheit) with operating humidity levels between 10% and 90%.
What are the physical dimensions, weight, and exterior build of the camera?
A: The Reolink RLC-823S1W features a speed-dome PTZ housing with a convertible mounting bracket and dual external WiFi antennas. In its ceiling-mount configuration, it measures 373mm x 177mm x 140mm (14.68 inches x 6.97 inches x 5.51 inches) and weighs approximately 2.34 kg (5.16 lbs).
Power, Dual-Band WiFi 6 & Network Connectivity
How is the Reolink RLC-823S1W powered?
A: Due to its motorized pan-tilt motors, 5X optical zoom lens mechanism, and long-range illumination LEDs, the camera requires dedicated operating power (Under 24W) and is powered via a DC 12.0V 2A power adapter. The retail box includes the 12V 2A power supply adapter and a 4.5-meter (14.7-foot) power extension cable for outdoor installation.
What wireless WiFi standards and frequencies does the RLC-823S1W support?
A: The RLC-823S1W features next-generation dual-band WiFi 6 technology operating on both 2.4GHz and 5GHz wireless frequencies. It complies with IEEE 802.11a/b/g/n/ac/ax wireless standards and supports WPA-PSK, WPA2-PSK, and modern WPA3-SAE encryption protocols for high-speed data transmission and reduced network latency.
Does the Reolink RLC-823S1W support Power over Ethernet (PoE)?
A: No. The RLC-823S1W is a dedicated dual-band WiFi PTZ camera powered via DC 12V power input. While it includes an RJ45 Ethernet port for network communication and initial pairing setup, it cannot draw operating power over Ethernet. For a PoE version of this 5X PTZ model, consider the Reolink P840 or RLC-823A.
What connection ports are located on the camera's trailing pigtail cable?
A: The trailing pigtail cable assembly includes three primary components:
DC Power Port: For connecting the included 12V 2A DC power adapter and 4.5m power extension cable.
RJ45 Ethernet Connector: For initial network configuration or an optional hardwired Ethernet data connection.
Waterproof Lid Assembly: For sealing the RJ45 Ethernet connector against moisture and rain during outdoor installation.
Why does the camera include an RJ45 Ethernet port if it is a wireless WiFi 6 camera?
A: The RJ45 Ethernet port serves two main purposes: it provides a stable, direct connection to your router for seamless initial pairing via the Reolink App, and it serves as an optional hardwired Ethernet transmission link if you prefer a wired data connection instead of wireless WiFi.
Pan-Tilt-Zoom (PTZ), Auto-Tracking & Smart AI Detection
What are the pan, tilt, and rotation speed capabilities of the RLC-823S1W?
A: The camera provides motorized 360-degree pan and tilt capabilities:
Pan Range & Speed: 360-degree endless horizontal rotation with configurable speeds from 1.4 degrees/second up to 180 degrees/second.
Tilt Range & Speed: 0 degrees to 90 degrees vertical tilt with configurable speeds from 1.4 degrees/second up to 56 degrees/second.
5X Optical Zoom: Motorized varifocal zoom lens (f=2.7mm to 13.5mm) with auto-focus.
How does the AI auto-tracking feature work on the RLC-823S1W?
A: Utilizing onboard artificial intelligence algorithms, when a moving person, vehicle, or pet/animal is detected within the frame, the camera automatically pans and tilts to follow the target across your property until they leave the detection perimeter, after which it returns to its designated guard point.
Does the camera support preset positions, patrol routes, and power-off memory?
A: Yes:
Preset Points: Supports up to 64 programmable preset monitoring positions and 1 designated Guard Position.
Patrol Routes: Supports 1 patrol path consisting of up to 16 preset positions per patrol cycle.
Power-Off Memory: Automatically saves and restores its prior PTZ position, guard point, or active patrol routine after a sudden power disruption.
What smart AI detection capabilities are built into the camera?
A: The RLC-823S1W incorporates onboard hardware AI algorithms capable of analyzing and distinguishing human, vehicle, and animal/pet shapes from general background motion. This local target processing filters out non-threatening movements (Such as swaying foliage, shadows, rain, or flying insects) to dramatically minimize false alarms.
Does the camera support two-way audio and active deterrence?
A: Yes. The camera is equipped with both a built-in microphone and a built-in speaker for real-time two-way voice communication. When an intruder or suspicious target is detected, it can also automatically illuminate its bright 4000K spotlights and sound its loud built-in audio siren to deter trespassers.
Local Storage, Compression, Recording Modes & Bitrates
Where is the microSD card slot located and what maximum capacity is supported?
A: The camera features an onboard microSD card slot supporting memory cards up to 512GB for standalone local storage. The slot is located on the underside of the inner camera sphere beneath a weather-sealed protective hatch secured by screws next to the hardware reset button.
What recording modes are supported on the RLC-823S1W?
A: The camera supports three flexible operational recording modes:
Motion-Triggered Event Recording: Records video clips only when motion or AI smart targets (Person, vehicle, animal) are detected (Default setting).
Scheduled Recording: Records continuously during pre-configured hours set in the app or client software.
Continuous 24/7 Recording: Saves continuous video footage non-stop to a local microSD card, Reolink WiFi/PoE NVR, or remote FTP server.
What video compression formats, frame rates, and bitrates are used?
A: The camera supports high-efficiency H.265 and H.264 video compression formats:
Mainstream: Resolution of 3840 x 2160 at frame rates from 2fps to 20fps (Default: 20fps) with bitrates configurable from 2048 Kbps to 5120 Kbps (Default: 4096 Kbps).
Substream: Configurable frame rates from 4fps to 15fps (Default: 10fps) with bitrates from 64 Kbps to 512 Kbps (Default: 256 Kbps).
Can I record video footage to an NVR, NAS, or FTP server?
A: Yes. The RLC-823S1W supports recording to Reolink Network Video Recorders (Including Reolink Wi-Fi and PoE NVRs), NAS systems, and off-site FTP servers utilizing standard network protocols including ONVIF, RTSP, RTMP, and P2P.
How much footage can a 512GB microSD card hold on the RLC-823S1W?
A: At the default mainstream bitrate of 4096 Kbps, a 512GB microSD card can store approximately 240 to 280 hours of continuous 4K video recording, or several months of motion-triggered event clips.
What items are included in the standard Reolink RLC-823S1W package?
A: The standard retail box includes:
Reolink RLC-823S1W (W840) Camera
Dual Antennas
DC 12V 2A Power Adapter
4.5-meter Power Extension Cable
1-meter Network Cable
Quick Start Guide
24-Hour Video Surveillance Sticker
Mounting Hole Template
Pack of Screws with Drywall Anchors
Waterproof Lid Kit
Wire Rope Safety Anchor
How do I perform initial setup using the Reolink App?
A:
Screw both WiFi antennas firmly onto the camera body.
Connect the camera to your router using the included 1-meter network cable and plug in the 12V 2A DC power adapter.
Download and launch the Reolink App, tap the plus (+) icon in the upper right corner, and scan the QR code located on the camera body or tap "Input UID/IP" to manually type the 16-character UID code.
Create an administrator password and assign a name to your camera.
Select your local WiFi network (2.4GHz or 5GHz WiFi 6), enter the WiFi password, and save settings.
Disconnect the Ethernet cable to switch to wireless operation.
How does the convertible bracket allow both wall and ceiling mounting?
A: The heavy-duty bracket arm features an adjustable multi-position joint. By loosening the adjustment screws on the internal and external joints of the arm bracket, you can swivel the bracket base 90 degrees vertically to switch between a wall mount or a ceiling drop mount before re-tightening the screws.
What is the purpose of the included wire rope safety anchor?
A: The wire rope anchor serves as a critical safety tether during elevated installation. It attaches between the camera body and the mounting bracket so that if the camera slips while working at heights, the tether prevents the unit from falling to the ground.
How do I perform a hardware factory reset on the RLC-823S1W?
A: Locate the weather-sealed compartment hatch on the underside of the camera sphere. Unscrew the cover to access the hardware reset button, then press and hold the reset button for approximately 10 seconds while the camera is powered on until default factory settings are restored.
Compatibility, Software Features & Technical Support
What mobile platforms, desktop operating systems, and web browsers support the RLC-823S1W?
A:
Desktop Software: Windows PC and Mac OS (via Reolink Client).
Mobile Platforms: iOS and Android (via Reolink App).
Web Browsers: Microsoft Edge, Google Chrome, Mozilla Firefox, and Apple Safari.
How many simultaneous user accounts and video streams are permitted?
A:
User Accounts: Supports up to 20 user accounts (1 administrator account and 19 standard user accounts).
Video Streams: Supports up to 12 simultaneous video streams (10 substreams and 2 mainstreams).
What network protocols and security standards are supported?
Is a paid monthly subscription required to use smart detection, auto-tracking, or app features?
A: No. All core camera features—including AI person/vehicle/pet detection, 360-degree auto-tracking, 5X optical zoom control, local microSD storage, live streaming, push notifications, two-way audio, spotlight/siren deterrence, and smart home voice integration with Google Assistant—are completely subscription-free.
What warranty and technical support service come with the Reolink RLC-823S1W?
A: The camera includes a 2-year limited hardware warranty and access to official technical support through the online Reolink Help Center.
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