Smart 4K PoE PTZ Camera with Auto-Tracking & Color Night Vision
4K 8MP Ultra HD Resolution for Clarity
360° Pan and 90° Tilt Auto-Tracking
5× Optical Zoom for Detailed Close-Ups
Color Night Vision with Built-In Spotlights
Smart Person, Vehicle, and Pet Detection
Power Over Ethernet for Easy Wired Setup
RM1,499.00–RM2,249.00Price range: RM1,499.00 through RM2,249.00
Reolink RLC-823A
RLC-823A Video
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Hardware, 4K Resolution, 5X Optical Zoom & Night Vision Specs
What is the video resolution, image sensor, and frame rate of the Reolink RLC-823A?
A: The Reolink RLC-823A is equipped with a 1/2.8-inch CMOS image sensor that captures 4K 8-Megapixel Ultra HD video resolution (3840 x 2160 pixels at a smooth 25 frames per second). This delivers four times the clarity of standard 1080p Full HD cameras, providing sharp surveillance footage with clear target identification.
How does the 5X optical zoom and field of view work on the RLC-823A?
A: The camera features a motorized 5X optical zoom varifocal lens module with a focal length of f=2.7mm to 13.5mm and an aperture range of F1.6 to F3.3 with an auto-switching IR-cut filter. The optical zoom allows you to zoom in on distant objects without degrading picture quality or zoom out for wide property coverage:
Horizontal Field of View: 105 degrees (Wide-angle) to 31 degrees (Telephoto)
Vertical Field of View: 55 degrees (Wide-angle) to 17 degrees (Telephoto)
What night vision modes and illumination hardware are built into the camera?
A: The RLC-823A provides dual long-range nighttime surveillance capabilities:
Infrared Night Vision: Powered by 4 high-power IR LEDs (850nm, 28mil) with an auto-switching IR-cut filter, delivering crisp black-and-white video in total darkness up to 60 meters (190 to 196 feet).
Color Night Vision: Powered by 3 built-in spotlights (5700K color temperature, producing a bright 945 lumens) that illuminate the surrounding area to record vivid full-color video at night.
What durability and weather resistance ratings apply to the RLC-823A?
A: The camera features an IP66 weatherproof rating and is built with a rugged, heavy-duty aluminum metal housing. It offers complete protection against dust ingress, heavy rainstorms, and snow across operating temperatures from -10 degrees Celsius to 55 degrees Celsius (14 degrees Fahrenheit to 131 degrees Fahrenheit) with operating humidity levels between 10% and 90%.
What are the physical dimensions, weight, and exterior build of the camera?
A: The Reolink RLC-823A features a robust speed-dome PTZ form factor with an integrated heavy-duty wall-mounting bracket. The camera body measures 136mm in diameter by 201mm in height, with a total depth of 218mm including the bracket arm, and weighs approximately 1.8 kg (3.96 lbs).
Power, PoE+, Earth Wire & Network Connectivity
How is the Reolink RLC-823A powered?
A: Due to its motorized pan-tilt motors, 5X optical zoom mechanism, and high-power illumination system, the camera requires higher operating power (Under 24W) and supports two power methods:
Power over Ethernet (PoE+): Powered over a single network cable compliant with the active IEEE 802.3at PoE+ standard (48V active) using a PoE+ switch, PoE+ injector, or Reolink PoE NVR.
DC Power Adapter: Powered independently using the included DC 12.0V 2A power adapter.
What network connection interface does the camera use?
A: The RLC-823A connects to your local network infrastructure via a wired Ethernet connection through a 10Mbps / 100Mbps RJ45 port located on its trailing pigtail cable.
Does the Reolink RLC-823A support wireless WiFi connections?
A: No. The RLC-823A is a dedicated wired PoE+ IP camera and requires a physical Ethernet cable connection for network communication and data transmission. For wireless dual-band WiFi PTZ models, consider cameras like the Reolink E1 Outdoor series or RLC-523WA.
What connection cables and ports are located on the camera's trailing pigtail cable?
A: The trailing cable assembly includes five primary components:
DC Power Port: For connecting the included 12V 2A DC power supply adapter.
Hardware Reset Button: Housed under a protective cap for restoring factory settings.
Earth Ground Wire: A dedicated grounding terminal wire for surge and lightning protection.
RJ45 Ethernet Connector: For network data transmission and IEEE 802.3at PoE+ power input.
Waterproof Lid Assembly: For sealing the RJ45 Ethernet connector against moisture and rain.
What is the purpose of the earth wire on the pigtail cable?
A: The earth ground wire provides electrical grounding protection against static buildup, voltage spikes, and nearby lightning strikes when installing the camera outdoors on exposed walls or metal structures.
Pan-Tilt-Zoom (PTZ), Auto-Tracking, Presets & Smart AI Detection
What are the pan, tilt, and rotation speed capabilities of the RLC-823A?
A: The camera provides high-speed motorized 360-degree coverage:
Pan Range & Speed: 360-degree endless horizontal rotation with configurable speeds from 2.5 degrees/second up to 150 degrees/second.
Tilt Range & Speed: 0 degrees to 90 degrees vertical tilt with configurable speeds from 1.5 degrees/second up to 60 degrees/second.
5X Optical Zoom: Motorized varifocal zoom lens (f=2.7mm to 13.5mm) with auto-focus.
How does the AI auto-tracking feature work on the RLC-823A?
A: Utilizing onboard artificial intelligence algorithms, when a moving person, vehicle, or pet/animal is detected within the frame, the camera automatically pans and tilts to follow the target across your property until they leave the detection perimeter, after which it returns to its preset guard point.
Does the camera support preset positions, patrol routes, and power-off memory?
A: Yes:
Preset Points: Supports up to 64 programmable preset monitoring positions and 1 designated Guard Position.
Patrol Routes: Supports 1 patrol path consisting of up to 16 preset positions per patrol cycle.
Power-Off Memory: Automatically saves and restores its prior PTZ position, guard point, or active patrol routine after a sudden power disruption.
What smart AI detection capabilities are built into the camera?
A: The RLC-823A incorporates hardware AI processing capable of analyzing and distinguishing human, vehicle, and pet/animal shapes from general background motion. This local processing filters out non-threatening movements (Such as swaying tree branches, shifting shadows, rain, or flying insects) to dramatically minimize false alarms.
Does the camera support two-way audio and active deterrence?
A: Yes. The camera is equipped with both a built-in microphone and a built-in speaker for real-time two-way voice communication. When an intruder or suspicious target is detected, it can also automatically illuminate its 945-lumen spotlights and sound its loud built-in audio siren to deter trespassers.
Local Storage, Compression, Recording Modes & Bitrates
Where is the microSD card slot located and what maximum capacity is supported?
A: The camera features an onboard microSD card slot supporting memory cards up to 512GB for standalone local storage. The slot is located on the underside of the inner camera sphere beneath a weather-sealed protective metal hatch secured by screws.
What recording modes are supported on the RLC-823A?
A: The camera supports three flexible operational recording modes:
Motion-Triggered Event Recording: Records video clips only when motion or AI smart targets (Person, vehicle, pet) are detected (Default setting).
Scheduled Recording: Records continuously during pre-configured hours configured within the app or client software.
Continuous 24/7 Recording: Saves continuous video footage non-stop to a local microSD card, Reolink PoE NVR, or remote FTP server.
What video compression formats, frame rates, and bitrates are used?
A: The camera utilizes high-efficiency H.265 and H.264 video compression:
Mainstream: Resolution of 3840 x 2160 at frame rates from 2fps to 25fps (Default: 25fps) with bitrates configurable from 4096 Kbps to 8192 Kbps (Default: 6144 Kbps).
Substream: Configurable frame rates from 4fps to 15fps (Default: 10fps) with bitrates from 64 Kbps to 512 Kbps (Default: 256 Kbps).
Can I record video footage to an NVR, NAS, or FTP server?
A: Yes. The RLC-823A supports recording to Reolink Network Video Recorders (PoE NVRs), NAS systems, and off-site FTP servers utilizing standard network protocols including ONVIF, RTSP, RTMP, and P2P.
How much footage can a 256GB microSD card hold on the RLC-823A?
A: At the default mainstream bitrate of 6144 Kbps, a 256GB microSD card can store approximately 24 to 48 hours of continuous 4K video recording, or several weeks to months of motion-triggered event clips.
Setup, Wall Mounting Installation & Maintenance
What items are included in the standard Reolink RLC-823A package?
A: The standard retail box includes:
Reolink RLC-823A PTZ Camera
Integrated Wall Bracket
DC 12V 2A Power Adapter
1-meter Network Cable
Quick Start Guide
24-Hour Video Surveillance Sticker
Mounting Hole Template
Pack of Screws with Drywall Anchors
Waterproof Lid Kit
How do I perform initial setup using the Reolink App?
A:
Connect the camera to a PoE+ switch, PoE+ injector, or Reolink NVR or power via the included 12V 2A DC adapter and connect to your router using an Ethernet cable.
Download and launch the Reolink App, tap the plus (+) icon in the upper right corner, and scan the QR code located on the camera body or tap "Input UID/IP" to manually type the 16-character UID code.
Create an administrator password and assign a name to your camera.
Tap Finish to complete initialization and access live view.
How do I mount the RLC-823A to an outdoor wall surface?
A:
Place the mounting template on the desired wall location, mark the four drill holes, and drill the holes.
Insert the drywall/masonry anchors into the drilled holes if mounting on masonry or stucco.
Pass the trailing pigtail cable through the notch on the mounting base or through the wall opening.
Secure the integrated wall bracket firmly to the surface using the provided heavy-duty mounting screws.
How do I adjust the surveillance angle after wall mounting?
A: Because the RLC-823A is a motorized PTZ camera, you do not need to manually adjust the bracket angle. Simply open the Reolink App or Client software, open the PTZ control panel, and use the directional joystick controls to pan (360 degrees), tilt (90 degrees), and zoom (5X optical zoom).
How do I perform a hardware factory reset on the RLC-823A?
A: Locate the reset button on the camera's trailing pigtail cable assembly. Unscrew the protective cap, then press and hold the reset button for approximately 10 seconds while the camera is powered on until default factory settings are restored.
Compatibility, Software Features & Technical Support
What mobile platforms, desktop operating systems, and web browsers support the RLC-823A?
A:
Desktop Software: Windows PC and Mac OS (via Reolink Client).
Mobile Platforms: iOS and Android (via Reolink App).
Web Browsers: Microsoft Edge, Google Chrome, Mozilla Firefox, and Apple Safari.
How many simultaneous user accounts and video streams are permitted?
A:
User Accounts: Supports up to 20 user accounts (1 administrator account and 19 standard user accounts).
Video Streams: Supports up to 12 simultaneous video streams (10 substreams and 2 mainstreams).
What network protocols and security standards are supported?
Is a paid monthly subscription required to use smart detection, auto-tracking, or app features?
A: No. All core camera features—including AI person/vehicle/pet detection, 360-degree auto-tracking, 5X optical zoom control, local microSD storage, live streaming, push notifications, two-way audio, spotlight/siren deterrence, and smart home voice integration with Google Assistant—are completely subscription-free.
What warranty and technical support service come with the Reolink RLC-823A?
A: The camera includes a 2-year limited hardware warranty and access to official technical support through the online Reolink Help Center.
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