Smart 4K 8MP 4G LTE Battery Camera with IR Night Vision
4K 8MP Ultra HD Resolution for Clarity
3G / 4G LTE Cellular Connectivity without WiFi
Wire-Free with Battery and Solar Support
Smart Person, Vehicle, and Animal Detection
Infrared Night Vision Up to 33 Feet
Two-Way Audio and IP65 Weatherproof Design
RM949.00–RM1,607.00Price range: RM949.00 through RM1,607.00
Reolink Go Ultra
Go Ultra Video
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Solar Panel Video
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Disclaimer: The videos are intended for reference purposes only and are not guaranteed to be 100% accurate. Please refer to the actual product or contact us for verification.
Overview, Cellular Network & General Specifications
What is the Reolink Go Ultra camera and how does it connect to the internet?
A: The Reolink Go Ultra is a 100% wire-free, battery-powered 4K 8MP Ultra HD mobile security camera. Operating over 3G and 4G-LTE cellular networks using a Nano SIM card, it provides a standalone video monitoring solution for remote locations without WiFi access or electrical outlets.
What are the main key features of the Reolink Go Ultra?
A: Key features include:
100% Wire-Free 3G/4G LTE Mobile Connectivity
4K 8MP Ultra HD Resolution (3840 x 2160 pixels at 15fps)
Rechargeable Battery & Solar Power Options (Compatible with Reolink Solar Panel 2)
Smart AI Detections (Person, Vehicle, Animal, and Motion Detection)
Built-in Passive Infrared (PIR) Motion Sensor
Infrared Night Vision up to 10 meters (33 feet)
Two-Way Audio with integrated microphone and speaker
IP65 Weatherproof Housing for outdoor installation
What items are included in the standard package when purchasing the camera?
A: The standard package includes:
Reolink Go Ultra Camera
Rechargeable Battery (28Wh)
Outdoor Security Mount
USB-C Charging Cable
Mounting Hole Template
Pack of Screws and Anchors
Reset Needle
24/7 Surveillance Warning Sticker
Operational Instructions / Quick Start Guide
What cellular frequency bands and SIM card types does the Reolink Go Ultra support?
A: The camera requires a Nano SIM card with an active cellular data plan supporting WCDMA and FDD-LTE. Regional frequency band support includes:
Europe Version: LTE FDD B1/B3/B7/B8/B20/B28A; WCDMA B1/B8.
America Version: LTE FDD B2/B4/B5/B12/B13/B14/B66/B71; WCDMA B2/B4/B5.
Australia Version: LTE FDD B1/B3/B5/B7/B8/B28; WCDMA B1/B5/B8.
What are the physical dimensions, weight, and weather resistance rating of the device?
A:
Dimensions: 75 mm diameter x 194 mm length.
Weight: 450 grams (Including battery).
Weather Resistance: Certified IP65 weatherproof rating, protecting against rain, snow, and dust ingress. Operating temperatures range from -10C to +55C (14F to 131F).
Video, Optics, Audio & Night Vision
What video resolution, frame rate, and field of view does the Reolink Go Ultra support?
A:
Resolution: 4K 8MP Ultra HD (3840 x 2160 pixels).
Frame Rate: 10fps to 15fps (Default: 15fps).
Field of View: 105 degrees horizontal, 55 degrees vertical, and 125 degrees diagonal.
Video Compression: H.265.
What type of night vision does the Reolink Go Ultra feature?
A: The camera utilizes Infrared Night Vision powered by 6 built-in 850nm IR LEDs (0.8W) and an auto-switching IR-cut filter, providing clear black-and-white video coverage in complete darkness up to 10 meters (33 feet).
Does the Reolink Go Ultra support two-way audio communication?
A: Yes, the device includes an integrated microphone and built-in speaker, enabling clear two-way real-time voice communication through the Reolink App or Client software.
What are the default video bitrate options for the Reolink Go Ultra?
A:
Main Stream Bitrate: Adjustable from 1024 Kbps to 4096 Kbps (Default: 3072 Kbps).
Sub Stream Bitrate: Adjustable from 64 Kbps to 672 Kbps (Default: 672 Kbps).
Does the camera support Time Lapse recording?
A: Yes, the Reolink Go Ultra supports a Time Lapse feature in the Reolink App, allowing users to record long outdoor events (Such as construction progress or wildlife activity) and play them back as accelerated video clips.
Battery, USB-C Charging & Solar Power Options
How is the Reolink Go Ultra powered and is the battery removable?
A: The camera is powered by a removable 28Wh rechargeable battery. It can be charged using a DC 5V/2A power supply via its onboard USB Type-C port or continuously trickle-charged using an optional Reolink solar panel.
Can the Reolink Go Ultra be continuously powered by a solar panel?
A: Yes, the camera is fully compatible with the Reolink Solar Panel 2. Connecting the solar panel provides continuous, eco-friendly solar charging, eliminating the need to manually remove and recharge the battery.
What power adapter specifications are required for charging the camera?
A: The battery requires a DC 5V, 2A USB power adapter. Avoid using high-voltage fast chargers exceeding 5V to prevent damaging the internal power management circuitry.
Why is the Reolink Go Ultra not designed for 24/7 continuous recording?
A: To conserve battery power and minimize mobile cellular data consumption, battery-powered 4G cameras like the Reolink Go Ultra do not support 24/7 continuous recording. Instead, the device remains in low-power standby mode and wakes up instantly when PIR motion is detected or when accessed via live view.
How can users monitor battery status and extend battery life?
A: Battery percentage can be checked anytime in the Reolink App. To extend battery life:
Lower PIR motion detection sensitivity.
Set motion detection schedules to disable alerts during low-priority hours.
Place the camera in an area with strong 4G cellular signal reception.
Connect a Reolink Solar Panel 2 for continuous charging.
PIR Sensor, Smart AI Detections & Alert Options
How does the built-in PIR motion sensor work on the Reolink Go Ultra?
A: The camera utilizes a Passive Infrared (PIR) thermal motion sensor with a 120-degree horizontal detection angle and an adjustable detection range up to 10 meters (33 feet). It detects body heat signatures from humans, animals, and vehicles to trigger instant recording and alerts.
What smart AI detection capabilities are supported on the device?
A: Onboard AI processing enables intelligent target identification and filtering for:
Person Detection
Vehicle Detection
Animal Detection
General Motion Detection
What alert options and deterrents can be triggered upon motion detection?
A: When motion or AI targets are detected, the camera can trigger:
Push Notifications sent directly to your smartphone via the Reolink App.
Email Alerts with attached image snapshots or video clips.
Customizable Audio Warnings / Sirens played through the camera speaker.
What causes false PIR alarms and how can they be minimized?
A: False alarms can occur if the PIR sensor points toward direct sunlight, swaying tree branches, reflective surfaces, or hot vehicle exhausts. To minimize false triggers:
Avoid pointing the camera directly at bright light sources or mirrors.
Avoid placing the sensor near heating vents or air conditioners.
Reduce PIR sensitivity in the Reolink App under Device Settings > Detection Alarm.
What are the recommended placement guidelines for the PIR motion sensor?
A: Install the camera 2 to 2.5 meters (7 to 8 feet) above the ground, angled slightly downward. For optimal motion detection, position the camera so subjects move across the PIR sensor's field of view sideways rather than moving directly toward the camera lens.
Local Storage, Reolink Cloud & Software Compatibility
What local storage capacity is supported on the Reolink Go Ultra?
A: The camera contains a MicroSD card slot located inside the battery compartment that supports MicroSD cards with storage capacities up to 128GB for local event recordings.
Does the Reolink Go Ultra support Reolink Cloud storage?
A: Yes, the Reolink Go Ultra supports Reolink Cloud storage in selected countries and regions, allowing motion event clips to be backed up securely off-site in the cloud.
Which operating systems and mobile apps can control the camera?
A:
Computers: Windows PC and Mac OS via the Reolink Client.
Mobile Devices: iOS and Android via the official Reolink App.
How many user accounts and simultaneous video streams are supported?
A:
User Accounts: 1 Admin account with multi-user sharing support.
Simultaneous Streams: Up to 12 simultaneous video streams (2 Main Streams and 10 Sub Streams).
Can the camera be connected directly to a Reolink NVR or third-party software over ONVIF?
A: No. Battery-powered 4G cellular cameras like the Reolink Go Ultra do not support ONVIF protocols, RTSP streams, or direct pairing to Reolink NVRs to conserve battery charge and cellular data bandwidth.
Setup, Installation & LED Troubleshooting Guide
How do you set up the Reolink Go Ultra using a SIM card and the Reolink App?
A:
Activate your Nano SIM card on a smartphone or with your cellular provider (Ensure PIN lock is disabled).
Rotate the rear camera cover counterclockwise, peel off the battery insulation film, and insert the Nano SIM card and microSD card into their respective slots.
Insert the battery and tighten the rear cover to power on the device.
Listen for the voice prompt "Network connection succeeded" and observe the blue LED status light.
Open the Reolink App, tap "+", scan the QR code on the camera body or manually enter the 16-character UID, and follow the on-screen prompts to complete setup.
What do the Status LED light indicators on the camera signify during setup?
A:
Red LED solid then flashes: Camera cannot recognize the SIM card or SIM PIN code is enabled.
Blue LED flashes slowly then goes off: Camera failed to register to the cellular carrier network.
Red LED solid, Blue LED flashes quickly then goes off: SIM card is out of data quota or APN settings are required.
Blue LED solid for 2 seconds then off (Repeats 5 times): Cellular network connection failed.
Red LED solid, Blue LED flashes then solid then goes off: Camera successfully connected to the cellular network.
How do you mount the Reolink Go Ultra to a wall or a tree?
A:
Wall Mount: Drill holes using the mounting template, insert drywall anchors, secure the mount base with screws, attach the camera body to the mount thread, and tighten the adjustment knob.
Tree Mount: Thread the provided outdoor strap through the mounting plate slots, attach the plate to the security mount base with small screws, and securely strap the mount around a tree trunk or post.
How do you perform a factory default reset on the camera?
A: Remove the back cover to access the reset hole near the card slots. While the camera is powered on, insert the reset needle into the hole and press and hold the reset button for 5 seconds until you hear an audio prompt confirming factory default settings have been restored.
What troubleshooting steps should be taken if cellular network connection fails?
A:
Unrecognized SIM: Verify SIM direction and ensure it is fully inserted into the slot.
PIN Lock Error: Insert the SIM card into a smartphone and disable the PIN code requirement in phone settings.
Weak Signal: Relocate the camera to a position with better 3G/4G cellular reception.
Data / APN Error: Check that your SIM card has active cellular data remaining. If required, manually import operator APN settings via the Reolink App.
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