Smart 4K Wi-Fi 6 PTZ Camera with 3x Optical Zoom & Auto-Tracking
4K 8MP Ultra HD Resolution for Clarity
3× Optical Zoom Captures Sharp Distant Details
355° Pan and Tilt with Auto-Tracking
Smart Person, Vehicle, and Animal Detection
Dual-Band WiFi 6 for Stable Connection
Full-Color Night Vision with Motion Spotlights
RM649.00–RM1,399.00Price range: RM649.00 through RM1,399.00
Reolink E1 Outdoor Pro
E1 Outdoor Pro Video
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A: The Reolink E1 Outdoor Pro is a high-performance 4K 8MP Super HD outdoor WiFi 6 security camera featuring 355-degree pan and 50-degree tilt, 3x optical zoom, auto tracking, smart AI detections (person, vehicle, animal), color night vision, two-way audio, and IP65 weatherproof housing.
What are the main key features of the Reolink E1 Outdoor Pro?
A: Key features include:
4K 8MP Ultra HD Resolution (3840 x 2160 pixels at 20fps)
Dual-Band WiFi 6 (2.4 GHz and 5 GHz operating frequencies with WPA3 encryption)
Pan & Tilt with Auto Tracking (355-degree horizontal pan and 50-degree vertical tilt)
Smart AI Detections (Person, Vehicle, Animal, and Motion Detection)
Color Night Vision with 4 built-in spotlights
IP65 Weatherproof Housing for outdoor durability
What items are included in the box when purchasing the Reolink E1 Outdoor Pro?
A: The standard package includes:
Reolink E1 Outdoor Pro Camera
Power Adapter (DC 12V 1A)
4.5m Power Extension Cable
1m Network Cable
Security Bracket
Mounting Hole Template
Pack of Screws and Drywall Anchors
Reset Needle
24/7 Surveillance Warning Sticker
Quick Start Guide / Operational Instructions
What is the warranty coverage for the Reolink E1 Outdoor Pro?
A: The camera comes with a 2-year limited warranty when purchased through official Reolink sales channels. Technical assistance and software updates are available through the official Reolink support portal at https://reolinkmalaysia.com.my/support.
What are the physical dimensions and weight of the Reolink E1 Outdoor Pro?
A: The camera measures approximately 90 mm in diameter by 120 mm in height (with a main frame profile of 85 mm by 118 mm) and weighs 458 grams.
Video, Optics, Zoom & Night Vision
What video resolution and frame rate does the camera support?
A: The camera captures video in 4K 8MP Ultra HD (3840 x 2160 resolution) at up to 20 frames per second (fps) for the main stream using H.265 or H.264 video compression.
What lens specifications and optical zoom capabilities does the camera feature?
A: The camera features a 1/2.8-inch CMOS image sensor and a motorized 3x optical zoom lens (f=2.8-8mm focal length with F1.6 maximum aperture). It delivers a horizontal field of view ranging from 94 degrees to 50 degrees and a vertical field of view ranging from 53 degrees to 30 degrees.
What night vision modes are available on the E1 Outdoor Pro?
A:
Infrared Night Vision: Utilizes 10 built-in 850nm IR LEDs with an auto-switching IR-cut filter to record black-and-white video in complete darkness up to 12 meters (40 feet).
Color Night Vision: Utilizes 4 built-in spotlights (3.3W total power, 6500K color temperature) to provide full-color video capture at night.
Does the camera support two-way audio communication?
A: Yes, the camera contains an integrated microphone and built-in speaker, enabling full two-way voice communication via the Reolink App or Client software.
What are the default frame rates and video bitrate options?
A:
Main Stream Frame Rate: 2 fps to 20 fps (Default: 20 fps).
Sub Stream Frame Rate: 4 fps to 15 fps (Default: 10 fps).
Main Stream Bitrate: 2048 Kbps to 5120 Kbps (Default: 4096 Kbps).
Sub Stream Bitrate: 64 Kbps to 512 Kbps (Default: 256 Kbps).
Pan, Tilt, Auto Tracking & Smart AI Detections
What are the Pan and Tilt ranges of the Reolink E1 Outdoor Pro?
A: The camera's motorized head provides a horizontal rotation range of up to 355 degrees (Pan) and a vertical movement range of up to 50 degrees (Tilt) for wide coverage.
Does the camera support Auto Tracking and preset positions?
A: Yes, the Reolink E1 Outdoor Pro features motorized Auto Tracking to automatically follow moving subjects across its field of view. It also supports 1 Guard Position and up to 64 Preset Positions with power-off position memory.
What smart AI detection alerts can the camera trigger?
A: Onboard AI algorithms enable real-time detection for:
Person Detection
Vehicle Detection
Animal Detection
General Motion Detection
Does the camera feature active deterrents like spotlights and sirens?
A: Yes, when suspicious activity is detected, the camera can automatically turn on its 4 spotlights and sound a customizable audio siren or voice warning to deter intruders.
Does the camera support Time Lapse recording?
A: Yes, the E1 Outdoor Pro includes a Time Lapse feature accessible via the Reolink App, allowing long events to be captured and played back as short, accelerated video clips.
WiFi 6, Networking, Power & Smart Home Compatibility
What WiFi standards and frequency bands does the E1 Outdoor Pro support?
A: The camera supports dual-band WiFi 6 operating on both 2.4 GHz and 5 GHz wireless frequency bands under IEEE 802.11 a/ac/ax/b/g/n standards with advanced WPA3, WPA2, and WPA security protocols.
Does the E1 Outdoor Pro feature an Ethernet port and how is it powered?
A:
Networking: The camera's tail cable includes one 10M/100Mbps RJ45 Ethernet port for wired network setup or hardwired LAN connections.
Power Supply: It is a plug-in DC camera powered by an included DC 12.0V, 1A power adapter and a 4.5m power extension cable. It is not battery-operated and does not support Power over Ethernet (PoE).
Which network protocols, operating systems, and web browsers are supported?
A:
Software Applications: Reolink App (iOS, Android) and Reolink Client (Windows PC, Mac OS).
Web Browsers: Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari.
Is the camera compatible with smart home voice assistants?
A: Yes, the Reolink E1 Outdoor Pro is compatible with Google Assistant, allowing users to stream live camera video on compatible smart display devices using voice commands.
How many simultaneous user accesses and live video streams are supported?
A:
User Accounts: Up to 20 user accounts (1 Admin account and 19 User accounts).
Simultaneous Streams: Up to 12 simultaneous video streams (2 Main Streams and 10 Sub Streams).
Hardware, Storage Options & Weather Resistance
What local storage options are supported on the device?
A: The camera features a built-in MicroSD card slot located beneath a protective weather-sealed rubber cover on the lens housing, supporting microSD cards up to 512GB.
What video recording modes are available?
A:
Motion-Triggered Recording (Default mode)
Scheduled Recording (Custom hours or specific days)
24/7 Continuous Recording (Saves continuously to a microSD card, Reolink NVR, or FTP server)
What is the weather resistance rating of the Reolink E1 Outdoor Pro?
A: The camera is certified with an IP65 weatherproof rating, making it resistant to dust ingress, rain, snow, and low-pressure water splashes from any angle.
What are the operational temperature and humidity limits?
A:
Operating Temperature: -10°C to +55°C (14°F to 131°F).
Operating Humidity: 10% to 90% non-condensing.
Where are the hardware ports, buttons, and indicators located on the camera body?
A:
Lens Assembly: Daylight Sensor, 4 Spotlights, Optical Zoom Lens, 10 IR LEDs, and Status LED.
Sphere Frame & Tail Cable: MicroSD Card Slot, Reset Hole (under rubber cover), Speaker, DC Power Jack, and RJ45 Network Cable Port.
Setup, Installation & Troubleshooting
How do you set up the Reolink E1 Outdoor Pro using WiFi?
A:
Connect the camera to the DC 12V power adapter.
Open the Reolink App and tap the "+" button in the top right corner.
Scan the QR code on the camera body or tap "Input UID/IP" to manually enter the 16-character UID.
Tap "Choose WiFi Connection", select your 2.4GHz or 5GHz WiFi network, and enter the network password.
Point your smartphone screen displaying the QR code toward the camera lens at a distance of about 20 cm (8 inches) until you hear a beep.
Create an admin password, assign a device name, and complete initial setup.
How do you set up the camera using an Ethernet cable connection?
A:
Connect the camera tail cable to power and plug its RJ45 Ethernet port into your router using a network cable.
Open the Reolink App, tap "+", scan the camera QR code or auto-discover on LAN, and select "Choose Network Cable Connection".
Tap "Access the Camera", set an admin password, name the device, and optionally configure your WiFi credentials to switch to wireless mode later.
How do you mount the Reolink E1 Outdoor Pro on a wall or ceiling?
A:
Wall Mounting: Pull down the release button on the security mount and remove the bracket. Screw the camera clockwise onto the bracket stem. Drill holes using the mounting template, secure the mount to the wall with screws/anchors, align the camera bracket into the mount, and turn counterclockwise until it clicks into place.
Ceiling Mounting: Unscrew the ceiling plate from the security bracket. Fix the ceiling plate overhead using screws, align the camera base, and turn clockwise until locked.
Why must the camera be installed upside down for outdoor mounting?
A: For outdoor installations, the camera must be mounted inverted (Upside down) to ensure proper rubber seal alignment, maintain effective IP65 weatherproofing, and prevent rainwater from entering housing seams or lens gaskets.
How do you perform a factory reset and adjust inverted video?
A:
Factory Reset: Open the protective rubber cover on the sphere lens assembly to expose the reset hole. Insert the reset needle into the reset hole and hold the button until you hear a voice prompt.
Flip Image Vertical: If the camera is mounted upside down, open the Reolink App or Client, go to Device Settings > Display, and enable Flip Vertical to orient the image correctly.
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